Crucial Conversations for Mastering Dialogue

Enhance your communication skills with this interactive training designed to help you navigate workplace challenges.

More Information:

Crucial Conversations for Mastering Dialogue – Upcoming Training

Enhance your communication skills with this interactive training designed to help you navigate workplace challenges. This course covers essential topics such as conflict management, effective collaboration, and handling negativity. Over 110 Bellevue College employees have completed this training—join your peers in developing the skills for productive dialogue.

Course Benefits

Participants will receive:

  • A Digital Learner Guide
  • A Digital course completion certificate
  • A Six-week ongoing learning experience
Upcoming Sessions

Thursdays, March 6, 13, and 20, 2025
1:00–5:00 p.m. | Zoom
Registration deadline: Feb. 18

Fridays, May 30, June 6, and 13, 2025
1:00–5:00 p.m. | Zoom
Registration deadline: May 19

Audience: Bellevue College employees

Note: Each session builds on the previous one. Please register only if you can attend all three sessions and have supervisor approval.

Course Overview
  1. Get Unstuck – Identify and address conversations that hinder progress.
  2. Master My Stories I & II – Understand and manage emotions that impact discussions.
  3. Start With Heart – Stay focused on your true objectives.
  4. State My Path – Communicate honestly and respectfully.
  5. Make It Safe – Rebuild trust when defensiveness arises.
  6. Seek Mutual Purpose – Find common ground in conflicts.
  7. Learn to Look – Recognize when dialogue is breaking down.
  8. Explore Others’ Paths – Listen actively and respond productively.
  9. Move to Action – Transition from dialogue to action.
Facilitator

Warda Zaman, Director of Talent and Organization Development
Warda is licensed to teach Crucial Conversations for Mastering Dialogue and Crucial Conversations for Accountability. She is a Gallup Certified Strengths Coach and a certified Executive Coach from the Center of Executive Coaching.

Registration
  1. Confirm with your supervisor that you can fully commit.
  2. Register here (space is limited, first-come, first-served).
  3. Select Crucial Conversations for Mastering Dialogue from the learning programs drop-down menu.
  4. If a session is full, it will not be available as an option.

For more details, visit the Crucial Conversations HR Training Website.

For questions, contact training@bellevuecollege.edu.

Last Updated February 4, 2025